FAQ

  • How can I pay for the goods

    You can pay for the goods directly on the site, on the card or upon receipt (cash on delivery), as well as through the bank on the invoice

  • What payment systems do you use

    We use the LiqPay payment system, which makes it possible to pay for an order on the site using a card, as well as Apple Pay or Google Pay

  • How do I pay for an order through LiqPay

    Yes, for this you must get the order ID in one of the following ways: automatically, when placing an order on the site, you will receive the ID and order amount by email and sms; if you place an order by phone, then the order ID will inform you of the manager immediately or send it by email and sms

  • What is Safe Purchase

    This is a payment method that allows customers to safely pay for goods directly on the site. In this case, money is credited to the seller only after the buyer receives the goods. Therefore, the buyer may not worry that he will not receive his goods. If the goods are not delivered or you refuse to receive the goods in the delivery service, then the money will be returned to you back to the card.

  • How do I return a payment

    If you paid for the goods, but it turned out to be of inadequate quality, you have the right to demand a replacement of the goods or a refund. Refunds are made at the request of the client to the card with which he was made by contacting GymTraining support

  • What legal principles do you follow when deciding on vorrata

    Guided by the law of Ukraine "On the Protection of Consumer Rights", sports nutrition belongs to the category of food products - food products. According to the resolution of the Cabinet of Ministers of Ukraine dated March 19, 1994 No. 172, high-quality food products are not subject to exchange and return.

    At the same time, we always meet our customers and are ready to understand any current situation.

    Guided by Article 9 of the Law of Ukraine "On the Protection of Consumer Rights" regarding the return of non-food products of good quality, you have the right to return or exchange, within 14 days, of purchased products of good quality in the event that - the goods have not been unpacked and used, and has a presentation.